Safety & Operation
OUR COMMITMENT TO SAFETY
We are a small operation running under strict protocols and safety standards, fully aware of the risks involved in mountain activities, particularly heliskiing, where covering vast distances in a short time is common. That’s why safety is always our top priority. By combining the expertise of our team with ongoing education, we strive to create the best possible experience for our clients. All of our guides are fully qualified IFMGA guides with extensive heliskiing experience. With strict protocols for communication, flying, and guiding, we are proud to offer one of the safest heliskiing operations in Europe.
HELICOPTER & PILOT EXPERTISE
Our machine is the workhorse of modern heliskiing—the AS350 B3 helicopter. Known for its power, agility, and reliability, it’s the industry standard. We adhere to strict European aviation standards, with maintenance and inspections handled by our partner, the German aviation company Aeroheli International, ensuring the highest safety standards.
Our pilot is the only one in the industry with years of experience flying in the Albanian Alps. Working closely with guides, dispatchers, and clients, the pilot follows strict protocols and undergoes pre-season training to ensure seamless operations and safety, including rescue procedures, with the entire team.
SAFETY PROTOCOLS
Our safety protocol includes two daily meetings—one in the morning and one in the evening. During the morning meeting, the snow safety director briefs the team on daily monitored snow and weather conditions, which form the basis for planning the day’s operations. In the evening, guides gather to discuss their observations, which are logged to track the snowpack throughout the season.
All runs are monitored by our on-site dispatcher to track group locations in real time. In the event of an emergency, we have precise protocols in place to ensure swift action, including exact locations for each group. Guests can be flown directly to a hospital within minutes: a 6-minute flight to Bajram Curri or a 45-minute flight to Tirana.
SAFETY TRAININGS
Upon arrival, guests will participate in an avalanche safety course, followed by a lecture and briefing on guiding protocols, communication, and helicopter operations. This training is provided both on the evening of arrival and again the next morning. It's our way of building a strong, cohesive team with our guests, enhancing safety across all aspects of the operation. Each group is also equipped with two VHF radios for communication.
Before the season begins, all staff undergo extensive training to familiarise themselves with the terrain, gather data on conditions and the snowpack, and prepare for the arrival of guests. During these sessions, we conduct a variety of rescue scenarios, including helicopter-assisted, rope-access, and toboggan-assisted rescues, ensuring our team is fully prepared for any situation.
